The new platform offers the same value but with flexible and customizable elements that fit the needs of independent grocers who may have unique store footprints, smaller teams or ever-changing inventory. The platform seamlessly integrates with the operations of independent grocers, enhancing their ability to respond quickly to market demands and operational needs, Flashfood said.
The new platform is already live in more than 10 independent stores across North America, including Country Squire Foods in Chicago Heights, Ill., Supermercado Mexico in Wyoming, Mich. and Petique Boutique in Scarborough, ON (Canada). The platform will be launching in a number of Earth Fare stores later this summer, with plans to add more than 100 independent grocers by the end of the year.
Flashfood noted the following features and services:
- Fast, easy onboarding with no requirement for inventory data ingestion, enabling manual posting to the Flashfood Partner app on grocer’s standard devices.
- Flexible shopper pick-up models tailored to each grocers’ store layout and footprint, with one-size-fits-all signage kits delivered in-store.
- An automated reporting suite that provides actionable insights that are most helpful to each grocer.
- Bespoke Partner Support hub with dedicated customer service team members assigned to Flashfood's Independent Retailers.
[Read more: Stop & Shop adds Flashfood program to more than 60 New York locations]
"Independent grocers are truly at the heart of the communities they serve. A cornerstone of Main Street, these local businesses account for over $1 million in jobs across the county while also providing essential support for food banks, community groups, and more," said Greg Ferrara, president and CEO of the National Grocers Association. "Supporting your local independent grocer helps keep tax dollars in the community while providing a hub for gathering, economic development, and most importantly, nutritious food to feed families."
For more information about how this platform supports independent grocers, please visit here.