Retail execs optimistic about 2017 in survey
Retailers executives are bullish on 2017.
That’s according to a survey from TD Bank, which polled 173 retail executives at the National Retail Federation’s annual Big Show in New York City. Seventy-four percent of the retailers said they believe sales will increase in the next 12 months. What’s more, 81% of the retailers reported that they met or exceeded their revenue goals in 2016.
In other key findings:
When looking at mobile technology applications to the credit sales process, 43% of retailers expect that customers will browse and apply and buy online within the next two years.
More than one-third (43%) of retailers cited that a credit promotional finance program is extremely or moderately important to their business.
Forty-six percent of retailers cited that most of their customers seeking financing options when purchasing products are Gen X-ers (35-54 year olds).
When evaluating financing partners for their business, retailers consider the following factors most important:
Customizable program: 21%;
Quality of customer service: 17%; and
Credibility of the lender: 15%