Walmart pilots same-day delivery through Uber, Lyft and Deliv

BENTONVILLE, Ark. - Walmart is piloting delivery through Uber, Lyft and Deliv, Michael  Bender, EVP and COO, Walmart Global eCommerce, shared on Friday morning. "At our annual Shareholders Meeting, our CEO Doug McMillon will announce our newest pilot - a last-mile delivery test through services like Uber, Lyft and Deliv," he noted. "Walmart will start with tests of grocery delivery through Uber and Lyft, which we expect to start within the next two weeks in Denver and one other market."

 

This is in addition to a Sam’s Club pilot that started in March with Deliv involving delivery of general merchandise and grocery for business members in Miami.

 

"We’re thrilled about the possibility of delivering new convenient options to our customers, and about working with some transformative companies in this test," Bender wrote in a blog published Friday. "We’ll start small and let our customers guide us, but testing new things like last-mile delivery allows us to better evaluate the various ways we can best serve our customers how, when and where they need us."

 

For the customer, it's a seamless process. They order online, that order is compiled by a Walmart personal shopper, who in turn contracts with a local delivery driver to take the order directly to a customer's home. Walmart collects between $7 and $10 per delivery, Bender said. 

 

"At Sam’s Club, the process is very similar, with our personal shoppers preparing the orders for business members, and having their order delivered right to their door with Deliv," he noted. "Our members who have used it, love it."