BioPlus Specialty Pharmacy names director of patient care services

ALTAMONTE SPRINGS, Fla. — BioPlus Specialty Pharmacy on Monday promoted Kathy Norris to the position of director of patient care services.

 

“During the three years Kathy has been with BioPlus, she has continually exceeded expectations. She has truly been an 'A' player for BioPlus in this time," stated Nick Maroulis, VP specialty pharamacy services. "She has ensured that the organization of her team and duties meet all contractual service level agreement metric goals required of us quarter after quarter and that we provide continued, consistent, high-quality service expected of BioPlus Specialty Pharmacy.” 

 

In this position, Norris will continue to provide key oversight in ensuring that her team confers the highest level of patient service, the company stated. Norris has been with BioPlus since 2012, originally starting as the call center manager, where she grew her department and implemented new processes.