Diplomat Pharmacy announces 2 C-suite promotions
FLINT, Mich. — Diplomat Pharmacy earlier this week announced two promotions within the company's executive leadership team as part of a strategic move to align efforts for internal improvement.
Robert Fleckenstein, previously VP operations, has been promoted to SVP operations. Fleckenstein's advancement adds focus to the company's total enterprise operations, including remote locations and subsidiary companies.
Gary Rice, previously VP clinical services, has been promoted to SVP cinical services, education and human resources. Rice's appointment brings clinical efforts, employee education, employee engagement and quality improvement into the same segment of the company.
Fleckenstein oversees day-to-day operations of Diplomat's national distribution center, patient service operations, call center, remote sites and other patient-facing services at Diplomat. Before joining Diplomat in June 2010, Fleckenstein was VP pharmacy operations at Allion Healthcare and at CVS ProCare Mail Service. Previously, he served as regional manager of oncology pharmaceutical services at US Oncology, director of pharmacy and customer service at Stadtlander Drug Company and general manager at Healthcare Management/Murray Pharmacy.
"We have made substantial investments in our technology, infrastructure and service lines to build a scalable foundation for constant improvement in patient care and growth," said Gary Kadlec, president of Diplomat. "Through Robert's steady management we continue our enhancement of key operating metrics. I can personally attest to his deep industry acumen and his commitment to all that we do."
Prior to joining Diplomat in June 2011, Rice was VP operations at ITSRx, where he provided operational and clinical leadership for the development of specialty and retail pharmacies. Rice also served as director of specialty clinical management for MedImpact Healthcare Systems. He directed oncology strategy, specialty pharmacy sales management, clinical guidance of specialty medication providers and the clinical protocol development of 15 specialty therapy categories. Before MedImpact, he was VP retail and ancillary services and director of pharmaceutical services at the Kelsey-Seybold Clinic in Houston.
"Our focus as a company continues to be on our clinical excellence and care to our patients. This is truly our Diplomat Difference," Kadlec said. "We are committed to continually enhancing our abilities in all of these areas and look for Gary Rice and his team to carry us to that next step. We have a very rare resource in our Diplomat University, where our intent with every new hire is to improve the quality and clinical results for our patients. With this clear path before us the alignment of Diplomat University, Clinical Services and Human Resources, all within the sponsorship of Gary Rice, will best optimize how these groups work together."