Hy-Vee brings telepharmacy locations to 2 Iowa communities

WEST DES MOINES, Iowa — Two rural communities in Iowa will now have Hy-Vee pharmacy services. The retailer purchased two telepharmacies — one in Victor and another in Liberty — that will continue to operate under its name. The locations opened Nov. 6. 

Hy-Vee said its telepharmacies offer patients a direct line to pharmacists and can process prescriptions similarly to how a retail pharmacy would do so. The telepharmacies are staffed with certified pharmacy technicians and pharmacists can counsel patients via iPad and telephone, the company said, adding that pharmacists can double check the accuracy of a fill using digital equipment.

“We are thrilled to provide Hy-Vee pharmacy services and maintain a personal pharmacist connection for residents in Victor and West Liberty, Iowa, through our new telepharmacy locations,” Hy-Vee senior vice president and chief health officer Kristin Williams said. “Enhancing health care for our customers is a top priority, and these locations will fill prescriptions as well as offer additional health and wellness services that Hy-Vee is known for.”

The locations also offer OTC and convenience products for purchase. A pharmacist will be on-store 16 hours monthly.