QS/1 partners with Updox to implement care coordination solution

SPARTANBURG, S.C. — Pharmacy technology company QS/1 announced Friday that it has partnered with Updox to bring its users web-based care coordination suite Pharmacy Connect. The platform allows pharmacists to exchange patient information securely with healthcare providers and to communicate with patients.

“Community pharmacies are working at a record pace to provide the best care possible to patients,” QS/1 market analyst Crystal Ratliff said. “Pharmacy Connect is no doubt the industry leader that can help those pharmacies improve communications with physicians, offer patients unique online resources and improve cash flow by taking advantage of things like MTM opportunities, and just having a product to make the pharmacy more readily available to its patients.”

The platform allows for such communication as direct messaging and electronic faxes, and also is designed to improve patient engagement by allowing pharmacists to send patients messages and forms to complete that pharmacists can then share with the patient’s physician. Other features include the ability to receive clinical files from a doctor’s electronic medical records system and send patients notifications to access an online appointment system for such pharmacy services as medication therapy management.

“We’re very excited to partner with QS/1. They’re an established leader in this market and are incredibly innovative in incorporating technology into pharmacy operations to improve care,” says Michael Morgan, chief executive officer, Updox. “With Updox Pharmacy Connect, QS/1 customers can engage patients, communicate securely with providers and run their pharmacies more efficiently so they can focus more on patients and less on paperwork.”