Amazon launches in-car delivery service
Amazon has announced that the Amazon Key service, which already enables in-home delivery and keyless guest access, now gives customers the option to receive deliveries inside their vehicle.
Prime members with compatible access also will be able to have their packages delivered to their car when parked in a publicly accessible area, the Seattle-based company said.
“Since launching Amazon Key last November, we’ve safely delivered everything from cameras to collectible coins inside the home. Customers have also told us they love features like keyless guest access and being able to monitor their front door from anywhere with the Amazon Key App,” Peter Larsen, vice president of delivery technology at Amazon, said. “In-car delivery gives customers that same peace of mind and allows them to take the Amazon experience with them. And, with no additional hardware or devices required, customers can start ordering in-car delivery today.”
On delivery day, the Amazon Key app will allow customers to check if they have parked within range of the delivery location and provides notifications within the expected 4-hour delivery window.
In-car delivery is available to those with a compatible 2015 or newer Chevrolet, Buick, GMC or Cadillac vehicle with an active OnStar account, and with 2015 or newer Volvo vehicles with an active Volvo On Call account.
“Unlocking Amazon Key In-Car delivery for more than 7 million Chevrolet, Buick, GMC and Cadillac owners is another great example of how we are leveraging the embedded connectivity in our vehicles to provide our customers with services that make their ownership experience more valuable,” Alan Batey, president of General Motors North America, said.
Multiple layers of verification are used in order to endure the security of in-car deliveries. Each time a delivery driver requests access to a customer’s vehicle, Amazon verifies that an authorized driver is at the right location with the correct package through an encrypted process. Once it has been successfully completed, the car is unlocked, and after delivery, the vehicle is relocked, the company said.
Amazon’s in-car delivery is now available for no extra cost to Prime members in 37 cities across the nation. The service is expected to roll out to other locations over time. Further information can be found on Amazon’s Key In-Car page.
Prime members with compatible access also will be able to have their packages delivered to their car when parked in a publicly accessible area, the Seattle-based company said.
“Since launching Amazon Key last November, we’ve safely delivered everything from cameras to collectible coins inside the home. Customers have also told us they love features like keyless guest access and being able to monitor their front door from anywhere with the Amazon Key App,” Peter Larsen, vice president of delivery technology at Amazon, said. “In-car delivery gives customers that same peace of mind and allows them to take the Amazon experience with them. And, with no additional hardware or devices required, customers can start ordering in-car delivery today.”
On delivery day, the Amazon Key app will allow customers to check if they have parked within range of the delivery location and provides notifications within the expected 4-hour delivery window.
In-car delivery is available to those with a compatible 2015 or newer Chevrolet, Buick, GMC or Cadillac vehicle with an active OnStar account, and with 2015 or newer Volvo vehicles with an active Volvo On Call account.
“Unlocking Amazon Key In-Car delivery for more than 7 million Chevrolet, Buick, GMC and Cadillac owners is another great example of how we are leveraging the embedded connectivity in our vehicles to provide our customers with services that make their ownership experience more valuable,” Alan Batey, president of General Motors North America, said.
Multiple layers of verification are used in order to endure the security of in-car deliveries. Each time a delivery driver requests access to a customer’s vehicle, Amazon verifies that an authorized driver is at the right location with the correct package through an encrypted process. Once it has been successfully completed, the car is unlocked, and after delivery, the vehicle is relocked, the company said.
Amazon’s in-car delivery is now available for no extra cost to Prime members in 37 cities across the nation. The service is expected to roll out to other locations over time. Further information can be found on Amazon’s Key In-Car page.