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Attitudes: Retailers

  • CHPA OTC Academy, Univision to navigate Hispanic OTC path to purchase in upcoming webinar

    WASHINGTON — In conjunction with Univision, the CHPA OTC Academy will host a complementary webinar concerning the Hispanic consumer and the self-care market on October 5, the Consumer Healthcare Products Assocation recently announced.

  • NRF: Consumers want swipe fee status quo

    The people have spoken – and they like limits on debit card swipe fees the way they are.
     
    According to new data from the National Retail Federation (NRF), 89% of consumers want to maintain Federal Reserve limits on the fees banks charge retailers and their customers when they use a debit card to pay for purchase. In addition, 84% say swipe fees should be set on a competitive basis rather than letting credit card companies set their own fees that virtually all the banks that issue their credit and debit cards charge.
     

  • What is your why?

    The best part of my job is that I get a lot of chances to learn cool, new stuff.

  • Adweek: Here's what makes shoppers come back

    In a new study released exclusively to Adweek, Boston-based consultancy C Space homed in on consumer loyalty among the big retail players, attempting to flesh out some insights about what makes shoppers come back. (Adweek) 

  • Report: Millennials are changing the beauty shopping game

    Millennials are buying fewer beauty products online, according to a new survey from TABS Analytics. And the reasons for this behavior explain why spending habits are shifting and why retailers are changing to accommodate these shifts. (Racked)

  • Publix, H-E-B top Temkin’s 2016 supermarket rankings

    WABAN, Mass — Consumers have spoken, and when it comes to supermarkets, Publix and H-E-B were ranked highest by consumers in the 2016 Temkin Experience Ratings for supermarkets, an annual ranking of companies based on a 10,000-consumer survey. 
     

  • NYT: Trying to define what millennials want

    Companies are rushing to devise strategies to attract millennial shoppers, but what, the New York Times asks, do millennials really want? It turns out that their tastes vary wildly, although there is one uniting factor among this age group. (The New York Times)

  • The secrets to satisfying millennial customers

    WESTLAKE, Calif. – Value and communication are the keys to winning over millennial consumers, according to a survey of 600,000 consumers conducted by J.D. Power.

    The 2016 survey polled more than 634,000 consumers, including 126,315 millennials and 246,594 Boomers. Pete Trujillo, senior manager of industry analytics at J.D. Power, hosted a webinar this week to highlight data from the survey, titled "Millennials Insight Report: The Customer Experience Perspective."

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