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Consumers unsure of how U.S. healthcare system works, survey finds
WASHINGTON Despite widespread media coverage on healthcare reform, political debates and legislative initiatives over the past year, many consumers still do not understand how the healthcare system works, according to the 3rd Annual Deloitte Center for Health Solutions Survey of Health Care Consumers.
The survey also found that, despite suffering from chronic conditions and often not participating in a wellness program, many consumers still perceive themselves as healthy -- a problem that will continue to challenge the healthcare system.
