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INSIGHTS AND PERSPECTIVES

  • Pharmacy retailers can promote brand advocacy with superior customer service, study finds

    TORONTO — Customer service is the key driver of brand advocacy in retail pharmacy, according to a new study.

  • Citi analyst: Flu activity up year over year in early December

    NEW YORK — Predictions of a more active flu season are coming true as temperature differences have helped drive flu activity, a Citibank financial analyst wrote.

    In a letter to investors, Citi Research analyst Deborah Weinswig wrote that influenza virus activity in the week ended Dec. 8 increased year over year for the ninth consecutive time this season and increased significantly compared with last week — up 28.3% compared with last week's 20.7%.

  • Center store sees greater activity, study finds

    CHICAGO — Revamping the center store could present an opportunity worth more than $440 billion for supermarkets, according to a new study by SymphonyIRI.

  • Most prescribers would pick biosimilar RA drugs

    BURLINGTON, Mass. — A majority of prescribers would prescribe biosimilar versions of two treatments for rheumatoid arthritis within a year of their approval, according to a new study.

  • Blacks, Hispanics more likely to perceive generics as inferior

    NEW YORK — Negative perceptions of generic drugs are more likely among blacks and Hispanics, according to a new study.

    The study, published in the journal Ethnicity & Disease, found that negative perceptions of generic drugs were more widespread among ethnic minorities than among whites.

  • Generic drug safety labels often contain incorrect information, study finds

    INDIANAPOLIS — More than two-thirds of generic drugs carry safety warning labels different from those of their branded equivalents, according to a new study.

  • Post-Sandy retail spending boost slowed down, report shows

    PURCHASE, N.Y. — A slowdown in retail spending happened after a boost that followed Hurricane Sandy, according to a new report by a division of MasterCard.

    MasterCard Advisors released its SpendingPulse report, finding that a three-week recovery in retail spending after Sandy began to slow during the week that ended Dec. 8, while some sectors, like specialty apparel, slipped into negative growth.

  • Consumers want more control over their health, wellness

    A new survey by Wolters Kluwer Health indicated that a large majority of consumers think it's a good thing that more individuals are taking a larger and more active role in their own health care.

    This should come as no surprise, as recent years have seen tremendous growth in things like electronic personal health records, mobile apps and use of social media. It also ties in with trends in the devolution of health care to the consumer level, such as retail clinics.

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