RevSpring wins best in KLAS for patient communications
RevSpring, a provider of healthcare engagement and payment solutions, announced that its Talksoft Patient Engagement Messaging Suite has been rated No. 1 in Patient Communications in the “2024 Best in KLAS: Software & Services” report, published by KLAS.
The report recognizes software and services companies that excel in helping healthcare professionals improve patient care. The report is based on the feedback of thousands of providers during the past year. Within the Patient Communication category, RevSpring received top marks for culture, operations, relationships and product. A Best in KLAS award signifies to the healthcare IT industry the partnership, value of product and forward-thinking innovation that the top vendors provide. As the 2024 winner, RevSpring scored highest among all KLAS-rated Patient Communication solutions.
Talksoft Patient Engagement Messaging Suite leads the KLAS category with an intelligent, coordinated workflow of messages centered around a patient’s encounter. Coordinated communications include appointment reminders that activate patients with self-service registration options, recall messages that encourage adherence to care plans and patient satisfaction surveys that inspire positive change and improve patient satisfaction.
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"RevSpring stands alone in creating a patient communication platform that connects the dots throughout the entire patient journey through final payment, with clear and concise communication that builds trust and drives patient action," the company said.
“This award is a direct result of positive commentary and feedback from our valued customers,” said Scott MacKenzie, CEO of RevSpring. “We thank our clients for their essential partnership in earning this award, which validates our mission to improve the patient experience through connected communication that builds trust. RevSpring’s top ranking speaks volumes about the customers we serve, the innovative solutions we offer and the hard-working team that brings them to life.”
“At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount. The Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation,” said Adam Gale, KLAS Research CEO. “Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare providers place in the winning vendors. It also helps validate each vendor’s commitment to innovation, quality, and customer satisfaction. We are proud to recognize 2024’s Best in KLAS award winners! Their unwavering dedication to improving patient outcomes is wonderfully inspiring.”
RevSpring was previously recognized for “Largest Growth in Capabilities” in the 2023 KLAS Patient Engagement Ecosystem Report. The Talksoft product was recognized as the 2017 Best in KLAS Category Leader for Patient Outreach.
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The Talksoft Patient Engagement Messaging Suite is a keystone of the RevSpring Engage IQTM platform: an intelligent, holistic engagement platform designed to coordinate patient interactions from pre-care to post-care to payment. Engage IQ relies on coordinated communication to connect patient and staff experiences and reduce effort, increase satisfaction, improve outcomes and solidify patient loyalty.