Top Retailers

Abbott: ‘It all starts with consumer empathy’
At Abbott Nutrition, “it all starts with consumer empathy,” the company’s director of insights, innovation and brand strategy, Surya Menon, told attendees at the Retail Health Summit. By helping the company understand a patient’s head space when making a purchase, this starting point is aimed at ensuring they can meet consumer needs at the best time.
Prime role for health technology is helping seniors stay independent
Helping seniors stay “active, mobile and independent” is the prime mission for GreatCall, a San-Diego-based provider of independent-living tools for elderly Americans and their caregivers.

Increased patient control could put health reform back on track

As critics of the Affordable Care Act continue to grumble about how the law has adversely affected much of the nation’s healthcare system, consultant and Foundation for Health Smart Consumers fellow Mike Tarino said that giving people more control over how their healthcare dollars are spent could help quiet the critics and put what many see as a failing reform plan back on track.
Expanding genetic tests to retail setting

Is there a place for genetic testing in the retail pharmacy setting? Absolutely, said John Ward, VP international and retail marketing for 23andMe.
Report: Mass. Gov. Charlie Baker joins Walgreens in announcing safe med disposal kiosks
Improving outcomes through patient motivation

Johnson & Johnson’s president of health and wellness solutions Len Greer

The main focus for Johnson & Johnson’s health and wellness solutions president Len Greer is getting patients motivated to improve overall health outcomes. Aside from the company’s partnership with IBM Watson, Greer said Johnson & Johnson is undertaking efforts to apply behavioral science in such disease states as diabetes, cancer and cardiovascular disease to improve patient health.
Transcending ‘digital noise’ to hyper-focus on the consumer experience

Kimberly-Clark’s Liz Metz (center)

The first step to making an impact in a customer’s life, according to Kimberly-Clark’s senior director of shopper engagement Liz Metz, is understanding what they want from their shopping experience.
Walmart contributes $200K to 'Badges for Baseball'

BALTIMORE - Walmart, with the support of Corrective Education Company, on Tuesday donated $200,000 to the "Badges for Baseball" program, part of the Cal Ripken, Sr. Foundation.

Badges for Baseball is a juvenile crime prevention initiative created in collaboration with the U.S. Department of Justice. It's a simple concept: pair kids together with members of law enforcement to play and learn.
Providing education, interaction in the aisles

Drive DeVilbiss Healthcare manufactures more than 5,000 products — most of which consumers haven’t heard of or thought of as part of the DME portfolio. And according to SVP product management David Cohon, the main task that specialty DME stores have — and the task that presents the most opportunity in the omnichannel retail space — is providing a knowledge resource at the point-of-sale.
Economist says Americans’ alarm over costs of care driving retail health option

Pharmacy and food retailers take note: As health-and-wellness consumers, Americans need you now more than ever. That was the message from health economist and futurist Jane Sarasohn-Kahn at a June 15 seminar on retail health care, the aging population and new trends impacting health delivery. The event, held in Bentonville, Ark., and co-hosted by Drug Store News and Mack Elevation Forum, gave retail leaders, health stakeholders and other experts a rare opportunity to explore the major trends driving the retail health movement.