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Rite Aid tops drug chains in customer satisfaction, as Publix, Target, Costco lead among supermarkets, mass, clubs
ANN ARBOR, Mich. — Several pharmacy retailers got top place in a recent consumer satisfaction survey.
A report released Tuesday by the American Customer Satisfaction Index ranked Rite Aid at the top among drug store chains, with a score of 77, a 3% improvement over last year. Walgreens gained 1%, for a score of 76, while CVS ranked 75, a 3% gain. The survey noted that CVS hit a low two years ago due to cost-cutting efforts.
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Merlo touts advances in pharmacy care at Pittsburgh luncheon
WOONSOCKET, R.I. — CVS Caremark president and CEO Larry Merlo presented a $50,000 check Tuesday to the Children's Hospital of Pittsburgh of the University of Pittsburgh Medical Center before attending a luncheon sponsored by the Economic Club of Pittsburgh.