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Top Retailers

  • Kiosks take retail into new realm of customer service, convenience

    WHAT IT MEANS AND WHY IT'S IMPORTANT — A common feature in movies from the mid-20th century is the automat, a place where customers could plunk in a few coins and retrieve such pre-made food items as sandwiches and desserts.

    (THE NEWS: Kroger expands reach to Ohio Northern campus with kiosk test. For the full story, click here.)

  • DSN to host new retail pharmacy panel at FMI Health & Wellness Expo

    ORLANDO, Fla. — FMI will be hosting a new retail-pharmacy-focused panel here on March 18 during the association's Retail Food & Pharmacy Health & Wellness expo to be moderated by DSN's editor-in-chief Rob Eder.

  • Clinic climb: Substantial growth predicted for 2012

    
NEW YORK — MinuteClinic is on track to double its clinic count in the coming years, posting a 40% revenue increase in the fourth quarter and inking 14 affiliations with health systems. This is no doubt an impressive feat for the clinic operator, but it also speaks to a larger growth trend sweeping the convenient care industry.


  • Call to Congress to reject mail for Tricare comes at critical time as pharmacy, PBM war heats up

    WHAT IT MEANS AND WHY IT'S IMPORTANT — The call to Congress to reject budget proposals that would increase co-pays for prescription medications at community pharmacies for Tricare patients is important as the war between the pharmacy and pharmacy benefit manager lobbies heats up.

  • Foulkes discusses CVS Caremark's integrated business at Wharton Health Care Conference

    PHILADELPHIA — CVS Caremark's chief healthcare strategy officer on Friday outlined how the company's integrated offerings — retail pharmacy, pharmacy benefit management and retail clinics — are helping patients achieve better health by working to increase medication adherence and targeting behaviors to improve treatment for chronic diseases during a panel discussion at the Wharton Health Care Business Conference.

  • Retailers go local for homegrown product mix

    In IFC’s hit comedy series “Portlandia,” there’s a sketch in which the two main characters order chicken in a restaurant. But they don’t just order: They ask which farm the chicken came from to make sure it’s sufficiently local and whether the chicken was raised according to their exacting standards. The waiter quickly responds with a portfolio featuring the chicken’s pre-mortem photograph, biography and name (“Collin”).


  • Sears Holdings reaches out to African-American entrepreneurs

    HOFFMAN ESTATES, Ill. — Kmart operator Sears Holdings is emphasizing a program that it said is designed to empower African-American entrepreneurs.

    The company said it would continue its "Share the Word?" program through 2012, its fifth year, and focus on African-American entrepreneurs with the Own a Sears Store program.

  • Shopper experience has always been king; trip differentiator may be more crucial in 2012

    WHAT IT MEANS AND WHY IT'S IMPORTANT — Retailers have always been about enhancing the shopping experience, but there are two factors this year that really should underscore the importance in that customer focus. Differentiating a retail shopping trip by experience is a lot friendlier to the margins because a shopper willing to trade on shopping experience also is willing to spend a little more.

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