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Conversocial tallies consumer complaint social media scorecard for U.S. retailers
NEW YORK — A new report by social media software maker Conversocial examined the customer service offerings of the 10 most loved and most hated retailers in the United States, and how these retailers are meeting the challenge of delivering great social media experiences for their customers.
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Costco delivers strong sales in October
ISSAQUAH, Wash. — Costco reported net sales of $7.01 billion for the four weeks ended Oct. 30, an increase of 11% from $6.3 billion during the similar four-week period last year.
Total comparable-club sales for the month were up 9%. U.S. comparable-store sales also were up 9%, while international comps rose 8%. Excluding the impact of fuel and foreign currencies total comps rose 7%, U.S. comps rose 6% and international comps rose 9%.