In this Issue

Changing consumer desires are driving changes in how retailers and suppliers approach the hair care category — with the multicultural and on-trend products taking precedent.

From drive-through to refill reminders, makers of pharmacy software and technology solutions are looking to make it easier for pharmacists to focus on their patients, rather than administrative tasks.

With the rise of connected health documented by such firms as Deloitte, many companies are eyeing innovative solutions to ease the burden of diabetes management.

Brands should be seeking to optimize their product listings online both in terms of visual representation and verbiage to maximize e-commerce sales, said Stephanie Leffler, CEO of OneSpace, a virtual workforce platform, at the recent Emerson Group Industry Day.

Retailers and CPG brands need to rethink many of the strategies they have traditionally employed to drive sales and adapt them for the fast-growing world of e-commerce, said Sam Gagliardi, SVP of e-commerce at IRI, in a presentation at the Emerson Group Industry Day conference.

Acting quickly and decisively often yields advantages in battle, as long as communication is clear and the team has been well trained — lessons that also can be applied in the business world, according to former U.S. National Security Advisor H.R. McMaster, who spoke at the Emerson Group Industry Day conference.

Consumers form an impression of brands quickly in today’s environment of instant communication via social media, said Scott Stratten of UnMarketing in a presentation at the recent Emerson Group Industry Day conference.

Read insights from speakers and panelists at the Emerson Group Retail Industry Day, which focused on how brands can keep pace with a changing retail environment.