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Independent pharmacies show why they top in customer service
WHAT IT MEANS AND WHY IT’S IMPORTANT — Anyone who has ever managed a retail operation at the store level knows — perception is reality.
(THE NEWS: Independent pharmacies earn top scores from Consumer Reports readers. For the full story, click here.)
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Target garners top spot as valuable brand
NEW YORK — Target once again has taken the top spot as the retailer with the strongest consumer brand equity, according to the latest Harris poll.
This marked the second consecutive year Target has led the way in the "value retail" category, with an increasing gap noted between the company and runner-up Walmart, according to the "2011 Harris Poll EquiTrend" study. Target led the way with a ranking of 74.1, while Walmart had a ranking of 70.8. The industry average in the value retail category was 67.3.