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Attitudes: Retailers

  • Real rewards, everyday value rank highest among loyalty card users

    CHICAGO — With many businesses implementing customer reward programs to drive sales, it seems that the ones that promise everyday value and rewards fare better than their counterparts, according to new research.

    The Recommendation Index, conducted by marketing agency Zocalo Group and M/A/R/C Research, analyzed 1,000 reward program participants, who were asked about brands they most often positively and negatively recommended, and the attributes they used to make their recommendations.

  • Many Americans believe private-label products are high quality

    CHICAGO — It seems that private-label brands are getting a sterling reputation among shoppers.

    According to new research by Mintel, consumers have taken notice of private-label companies' "better-for-you" products and attractive packaging, as 44% of grocery shoppers believed store-brand products are of better quality today than they were five years ago. What's more, 39% of respondents said they would recommend purchasing a store-brand product.

  • Retailers name store expansion as top priority for 2011

    WASHINGTON — Retailers are ready to expand again, and likely will do so as the economy picks up, according to a new survey conducted by the charitable arm of the National Retail Federation and KPMG.

  • Walmart's Big Apple plans on website

    NEW YORK — Start spreading the news: Walmart wants to be a part of it — New York, N.Y. Though the retailer's desire to enter the city is nothing new, its latest push shows that attitudes toward the retailer opening stores in New York City are changing — in Walmart's favor.

  • Canadian analyst speculates on Katz Group sale

    MISSISSAUGA, Ontario — Katz Group Canada is withholding comment on a report in the Edmonton Journal Wednesday that speculated on the potential sale of the Canadian drug store giant.

    “Katz Group does not comment on rumors or speculation,” said company spokeswoman Michelle Lee when asked about the report.

  • Organic product purchases increase at traditional grocers

    SHELTON, Conn. — Organic product purchases among consumers have been fairly consistent over the past three years, but more shoppers are looking to mass retailers to purchase such items.

  • Most women defy dressing their age, research finds

    LONDON — Image-conscious women don't "dress their age" until they reach 70 years old, according to new research carried out by the retailer Debenhams, a department store group that has a strong presence in such categories as women's clothing, shoes, children's wear and beauty.

  • Index examines consumers' feelings toward in-store, online shopping

    NEW YORK — An annual holiday shopping index found that an overwhelming majority of Americans said that while online shopping for holiday gifts is easier, brick-and-mortar stores do a better job of putting them in the holiday spirit.

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