Attitudes: Retailers

WHAT IT MEANS AND WHY IT'S IMPORTANT In this lackluster economy, retailers are fortunate that such vendors as consumer products giant Procter & Gamble are investing in ideas like the pop-up store in New York to encourage consumers to try new products and loosen the grip on their wallets and buy.

(THE NEWS: P&G unites innovation with value for multipronged campaign. For the full story, click here)

WASHINGTON Seven months after President Obama signed the massive health-reform bill into law, Americans remain deeply divided over the controversial overhaul and its potential benefits, a new poll from the Associated Press and the GfK Group revealed.

PLANO, Texas Dr Pepper Snapple Group has earned high marks among American consumers in a newly released customer satisfaction index.

According to the Michigan-based American Customer Satisfaction Index, out of 100 points, Dr Pepper Snapple Group scored an 85 — the highest among rival soft-drink makers. Dr Pepper Snapple Group also is the smallest soft-drink maker, and is in a position it has held or shared for the past five years.

PepsiCo’s satisfaction also fell, down 2% to 84, and now ties the unchanged score of Coca-Cola.

WHAT IT MEANS AND WHY IT'S IMPORTANT A plan by health insurer Humana and Walmart to offer a cheap prescription drug plan to seniors who shop at the mass merchandiser may be a little off the mark, if results of the survey of Medicare beneficiaries is to be believed.

(THE NEWS: Many seniors are satisfied with Medicare Rx benefit, survey shows. For the full story, click here)

WESTLAKE VILLAGE, Calif. J.D. Power and Associates' release of its annual national pharmacy study on Wednesday underscored customers' sensitivity to cost issues, despite out-of-pocket pharmacy costs virtually remaining unchanged from last year, the global marketing information services company said.