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In this Issue

  • Kroger: Eyeing growth opportunities

    Giant supermarket operator Kroger views health and wellness as an area for long-term investment, a point underscored by its purchase last year of specialty pharmacy ModernHEALTH. Even as it faces headwinds related to food deflation, Kroger is keeping an eye on growth opportunities in its expansive market area, which includes 35 states and the District of Columbia.

  • Thrifty White: Putting engagement, outreach at center

    Thrifty White Pharmacy has been around in one form or another since the 1880s, but you wouldn’t know its age by the Plymouth, Minn.-based chain’s efforts at bringing its engagement-focused patient care to as many patients as possible. At the start of this year, the company — which Drug Store News named its Pharmacy Innovator of the Year in 2016 — unveiled its new Healthy Outcomes Diabetes Support Program, through which it partners with employers and providers in the communities its stores serve to help maximize health outcomes among diabetic patients.

  • Asian influence: Korean beauty is the next big thing stocking drug stores’ shelves

    Drug chains are editing existing product assortments to clear more space for up-and-coming brands that court back shoppers who may have migrated to specialty stores. Several categories are heating things up in the beauty aisles, especially Korean beauty. Kline research reveals the category is growing at a 30% annual clip, and chains are seeking the right items to introduce more shoppers to the innovative and effective Korean entries.

  • Walmart: Health focus goes storewide

    The retail behemoth of Bentonville, Ark., wants to lead Americans to better health habits, better nutritional choices and longer, healthier lives. It’s an ambitious mission for any retail chain, but given its long reach into the nation’s heartland, its enormous marketing clout and its massive consumer drawing power, Walmart’s ability to boost the nation’s health and longevity index may be unmatched by any other single entity save the U.S. government.

  • Rite Aid: Wellness stores pace performance

    While Rite Aid and Walgreens Boots Alliance continue to work toward a merger of their two operations in the coming year, 2016 marked several milestones for Rite Aid. In the past year, the company has converted almost half of its store base to the highly successful Wellness store format.

  • Diplomat: Oncology, infusion and acquisitions drive growth

    With 981,000 prescriptions dispensed in 2016, independent specialty pharmacy operator Diplomat Pharmacy’s 8% script growth over 2015 was the result of the company’s continued efforts to move into and expand its existing presence in several markets — in part through strategic acquisitions of independent companies demonstrating best practices. Driven by its oncology and infusion divisions, the company’s growth brings with it more access to specialty drugs that have limited distribution.

  • Re-accommodating the message: Learning from Pepsi’s, United Airlines’ mistakes

    In a world where the consumer is increasingly demanding that all brands “get real” and connect with them in a truly authentic and honest way, Pepsi’s short-lived and frightfully miscalculated Kendall Jenner/”Live for New Moments” ad and United Airlines’ PR implosion in the wake of its horribly botched “overbooking/re-accommodation” incident ought to serve as case studies on how NOT to communicate with today’s consumer.
     
  • Sam’s Club: Sharpening its health focus

    With its sprawling, bare-bones warehouse stores and bulk merchandising, Sam’s Club virtually shouts value and low prices. But increasingly, the nation’s second-largest wholesale membership club chain also presents itself as a viable source for both lower-cost prescriptions and other products for chronic and preventive care, and as a community resource for immunizations, health screenings, self-diagnostics and other health-and-wellness services.

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