In this Issue

Sports nutrition recovery mixes, protein bars and pre-workout shakes are becoming popular among a consumer well beyond core vein-popping gym rats. As more Americans wrestle with the cost of their health care, they continue to gravitate toward better lifestyle choices. This means these niche products that were at one time only purchased by body builders and serious athletes have become appealing to the mainstream consumer.

Retailers expect the second half of 2017 will bring bounce to overlooked categories within hair care, especially styling aids and treatments. While shampoos and conditioners have squeezed out low single-digit gains over the past few years, the styling segment has been flat or down.

Mass market doors might not be the prime destination for all beauty products, but there are market wedges the channel dominates. An example is color cosmetics, where brows and lashes are leading the charge to attract shoppers. Bath sales are also bubbling again as drug stores wrest customers away from mall-based specialty stores, while also nabbing licensed hits that score big with parents. IRI tracked double-digit increases in the category over the past year.

Potential trumps experience, lessons from London and why mistakes are really investments in success — Walgreens’ president of pharmacy and retail ops tees it up with DSN.

One of the biggest trends in food and beverage in the past several years has been in better-for-you offerings — something that’s expected to continue to influence new products as consumers remain focused on what’s in their favorite snacks and beverages. When IRI published its 2017 New Product Pacesetters report in early April, the firm noted that one of the drivers of category growth has been healthier innovation. Of IRI’s 100 New Product Pacesetters in the food and beverage category, 47 of them featured healthier-for-you-attributes.

Editor’s Note: The Drug Store News Industry Issues Summit gathered a record crowd in December at the New York Athletic Club in Manhattan to discuss the most important issues facing the industry today. Three roundtable discussions took place at the event, one regarding chronic care (which appeared in the February issue of DSN), the front-end panel (which appeared in the March issue of DSN), and this health, wellness and technology panel.

The skin care/facial category saw a 2% growth in sales for the last 12 months compared with the previous year, driven by the cleansers segment, which was up 9% in the food and drug channels. Moisturizers saw 7% and 9% growth in drug and food, respectively. The anti-aging segment decreased 2% in drug and 4% in food sales year over year (Figure 1).

How to engage patients waiting to be seen by a doctor at a doctor’s office or hospital has been an age-old problem. Ez WaitingRoom provides a clear-cut answer. DSN spoke with CEO Ed Young about his vision to forever change this experience, and how drug store retailers fit into the equation.

DSN: Please describe ez WaitingRoom — what is it and how does it work?