SOCi's Consumer Behavior Index shows consumers have little patience for online inaccuracies, including incorrect store hours, website information, contact details and more.
Instacart revealed that it would lay off about 250 employees, or approximately 7% of the company, as it restructures, according to a letter to shareholders.
The superstore and wholesale space performed well across the board in 2023, with leading retailers seeing consistent year-over-year quarterly visit growth throughout the year.