Show Watch

At this year’s Good Neighbor Pharmacy’s ThoughtSpot conference, there were a lot of takeaways from the show that pharmacists can implement immediately upon returning to work. There was a new Innovation and Technology Showcase on the show floor this year. AmerisourceBergen announced its plan to launch a state-of-the-art ordering system called ABC Order, which will be available to customers in 2017.

CARSON, Calif. — Hyland’s at NACDS Total Store Expo launched a new homeopathic energy booster called Good Morning that targets consumers looking for a natural revitalization solution, following a night of tossing and turning in bed. Good Morning contains no caffeine, is stimulant free and is non-habit forming. According to Hyland’s research, 38.3% of Americans have trouble sleeping, with stress being the leading cause of their restlessness.

Consumers with diabetes spend 35% more on OTC products than the average consumer, noted Jeff Gregori, group VP consumer and shopper analytics for Nielsen, during a recent presentation at the National Association of Chain Drug Stores Total Store Expo. “That’s hands down more than any other ailment,” he said, and it’s because they face so many challenges beyond their initial diagnosis.

The front-end opportunity surrounding patients with diabetes is significant. Diabetes patients are spending between $1,000 and $2,500 each year on diabetes supplies alone, noted Sally Manoufar, senior manager health and wellness at Johnson & Johnson, during a recent GMDC webcast. According to Johnson & Johnson research, the front-end basket of a diabetes patient is five times larger than that of a patient who doesn’t have diabetes.

VoicePort arrived in Boston for the National Association of Chain Drug Stores’ Total Store Expo this year with a new name for its suite of pharmacy technology offerings. The company rebranded its PharmaPhonetics property as CLARO Pharmacy Solutions — a name change aimed at highlighting the growth the company’s offerings have seen since starting out in 2003, according to VoicePort VP North American business development Alphonse J. Sasso.

In late July, Drug Store News traveled to Las Vegas to cover AmerisourceBergen ThoughtSpot 2016 for a series of special reports.

Strategic investments that AmerisourceBergen is making into its supply-chain platform are driving an enhanced, best-in-class customer experience.

A year after its launch, AmerisourceBergen and Good Neighbor Pharmacy’s Elevate Provider Network is serving as an example of how a pharmacy services administrative organization driven by data can enhance member pharmacies’ ability to improve patient health while excelling on Star ratings measures.