WALGREENS

CHICAGO — The real question behind the introductions of a store-brand beer from both Walgreens and Supervalu is whether or not the new brews will be hits by year’s end. In other words, can Big Flats 1901 and Buck Range Light be to beer what Trader Joe’s Two-Buck-Chuck was to wine?


DEERFIELD, Ill. — Walgreens this month rounded out the pharmacy purchasing team led by Jeff Berkowitz, who joined the company in the fall as SVP pharmaceutical development and market access.




As the costs of primary care march steadily higher and patients endure ever-longer wait times to see a family physician, the need for accessible, cost-effective patient care alternatives has become both obvious and urgent. 


Enter Walgreens. Armed with new, time-saving 
pharmacy automation tools, a growing offsite-dispensing capability and an array of new adherence and disease-management services, the company heavily is promoting its pharmacists and in-store clinicians as the most cost-effective front-line resource for community-based patient care.


There’s a reason Walgreens’ leaders are pushing so hard to upgrade communications capabilities and reach consumers through every channel, from stores and drive-through pharmacies to social media and smart phones. “Multichannel shoppers are three times more valuable to a retailer than a single-channel shopper,” president and CEO Greg Wasson said in January.


Welmedix’s First Degree therapeutic burn cream provides a unique solution for minor burns that the company suggests is an unmet need at retail. It’s an all-in-one burn cream that helps soothe pain, cool the burn, prevent infection and reduce the appearance of scars.


The CCR foundation has been laid. Now comes the next phase in Walgreens’ campaign to “enhance the customer experience.”


Customer Centric Retailing is rolling across the chain’s coast-to-coast store network like a tide. The effort — aimed at aligning Walgreens’ mix with what its customers really want from the stores; eliminating hundreds of redundant, slow-turning SKUs; and boosting front-end productivity — already has transformed more than 2,100 Walgreens stores. Another 3,400 are up for renovation by the end of this year.

With pharmaceutical and healthcare expenditures on the rise, a primary care shortage at hand and an expected upswing in patients diagnosed with chronic diseases, there’s no denying that the marketplace is in the midst of an evolution. Despite the challenges, Walgreens’ health-and-wellness division has positioned itself for such changes and, according to headquarter executives, has a winning strategy in place — broadening and deepening its payer relationships.


CHICAGO — Walgreens last month promoted Mia Scholz from corporate VP accounting and controller to SVP accounting and controller.

Scholz joined Walgreens in 1999 as director of internal audit. She was named a divisional VP in 2003, and was promoted to corporate VP accounting and controller in 2007.

Before joining Walgreens, Scholz was a senior manager for Arthur Andersen LLP in Chicago. She received a bachelor’s degree in accounting from Miami University in Oxford, Ohio, in 1988.