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Publix, Walgreens deliver highest customer satisfaction scores
ANN ARBOR, Mich. — Customer satisfaction as measured by the American Customer Satisfaction Index has not improved since the middle of 2009, and on Tuesday it registered its biggest drop in two years; for fourth quarter 2010, the index fell 0.5% to 75.3.
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Walgreens expands access to shingles vaccine
DEERFIELD, Ill. — With shingles vaccines widely reported to be in short supply from some healthcare providers, Walgreens on Monday announced the expansion of its availability of Zostavax — a one-time vaccine that can reduce the risk of shingles in individuals ages 60 years and older — and now is offering shingles vaccinations daily at more than 2,000 Walgreens stores and Take Care Clinics.